Survey Design
1.
Creating a Survey
1.1 Starting a Survey
1.2 Naming a Survey
1.3 Survey Template
2.
Adding Questions
2.1 Question Types
2.2 Multiple Choice Questions
2.3 Multiselect Questions
2.4 Scale Questions
2.5 Yes/No Questions
2.6 Comments Questions
2.7 Date Questions
2.8 Time Questions
2.9 Currency Questions
2.10 Number Questions
2.11 Digits Questions
2.12 Full Name Questions
2.13 Full Address Questions
2.14 Zip/Postal Code Questions
2.15 State/Province Questions
2.16 City,State/Province Questions
2.17 Transfer Questions (phone only)
2.18 SOAP Webservice Questions
2.19 Subdialog Questions (phone only)
2.20 Text/Prompt Between Questions
2.21 Setting More Options
2.22 Making a Question Required
2.23 Randomizing Questions
2.24 Saving Questions
2.25 Enabling Bargein
2.26 Randomizing Answers
2.27 Verifying Answers
3.
Adding Grouped and Matrixed Questions
3.1 Creating a Block of Subquestions
3.2 Creating a Matrix of Questions
4.
Adding, Previewing, and Testing Pages
4.1 Inserting a Page
4.2 Adding a Page
4.3 Previewing a Page
4.4 Testing a Page
4.5 Phone Preview
5.
Editing Questions and Pages
5.1 Editing Questions
5.2 Editing Pages
6.
Skip Logic
6.1 Question Skip Logic
6.2 Page Skip Logic
6.3 Removing Skip Logic
6.4 Advanced Skip Logic Features
6.5 Practices to Avoid
7.
Saving and Exiting Pages
7.1 Saving Changes
7.2 Exiting a Survey
8.
Survey Settings
8.1 Adjusting the Global Options
8.2 Adjusting the Web Options
8.3 Adjusting the Phone Options
8.4 Adjusting the Facebook Options
9.
Upload Recordings
9.1 Uploading an Audio File
9.2 Listen or Delete a File
9.3 Muting a Phrase
9.4 Recording a Phrase by Phone
10.
Cloning and Deleting a Survey
10.1 Cloning a Survey
10.2 Deleting a Survey
Data Collection
1.
Send Survey by Web or by Phone
1.1 Send Survey by Web
1.2 Send Survey by Phone
2.
Collection Settings and Restrictions
2.1 Specifying an End Date
2.2 Specifying Max Responses
2.3 Specifying Unique Respondents
3.
Deploying a Live Survey
3.1 Transitioning to Deployed Stage
3.2 Deploying Survey via Web and Phone
3.3 Survey Settings for Deployed Survey
4.
Outbound Campaigns
4.1 Creating a Contact
4.2 Creating a Group
4.3 Importing Contacts
4.4 Creating a Campaign
Data Analysis
1.
Individual Responses
1.1 Filtering Individual Responses
1.2 Viewing Individual Responses
1.3 Deleting Individual Responses
1.4 Downloading Audio Responses
2.
Summary Reports Options
2.1 Getting Started
2.2 Setting the Options
3.
Summary Reports Filters
3.1 Filtering by Date
3.2 Filtering by Response
4.
Summary Reports
4.1 Analyzing the Data
4.2 Analyzing the Data in Excel Format
5.
Exporting Data in Excel/CSV Format
5.1 Getting Started
5.2 Filtering Responses
5.3 Downloading Audio Responses
6.
Exporting Responses and Audio
6.1 Exporting Responses by POST
6.2 Exporting Responses by SOAP
6.3 Exporting Audio Responses by POST
6.4 Exporting Audio Responses by SOAP
7.
Sharing Reports
7.1 Getting Started
7.2 Viewing Shared Reports
Appendices
Frequently Asked Questions
Sample Webservice Source Code
Sample Subdialog Source Code
Support
Survey Forum